Shipping policy

🚚 Shipping Policy

At ANOUDE, we aim to provide a smooth and reliable delivery experience. Please read the following shipping policy carefully before placing your order.

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1. Order Processing

• Orders are processed within 1–2 business days after being placed.

• All orders are subject to confirmation before shipment.

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2. Order Confirmation

• Orders are confirmed via phone call, WhatsApp, or email before being shipped.

• If we are unable to reach the customer for confirmation, the order will not be shipped and may be automatically canceled.

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3. Delivery Time

• Delivery typically takes 3-7 business days, depending on the customer’s location.

• Delivery times may vary during peak seasons, promotions, or due to unforeseen circumstances.

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4. Shipping Fees

• Shipping fees are calculated at checkout.

• Shipping fees are non-refundable under all circumstances.

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5. Address & Contact Information

• Customers are responsible for providing accurate shipping details and a reachable contact number.

• We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

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6. Failed or Refused Delivery

• If the customer is unavailable at the time of delivery, the courier may attempt redelivery.

• In case of refusal, unreachable customer, or repeated failed delivery attempts, the order will be canceled and shipping fees will not be refunded.

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7. Inspection Upon Delivery

• Customers are advised to inspect their order upon delivery.

• Any issues must be reported immediately at the time of receipt.

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8. No Cancellations After Dispatch

• Once an order has been confirmed and shipped, it cannot be canceled.

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9. Policy Updates

• This shipping policy may be updated at any time without prior notice.

• Any changes will be reflected on this page.